Refund Policy

At LuxuryStockpile.com, we strive to ensure your satisfaction with every purchase. However, if you are not completely satisfied with your order, our refund policy will help guide you through the return and refund process.

1. Eligibility for Refunds

  • To be eligible for a refund, items must be unused, in their original condition, and returned in the original packaging.
  • Refund requests must be initiated within [X days, e.g., 14 days] of receiving your order.
  • Certain items, such as customized or personalized products, are non-refundable unless defective or damaged.

2. Non-Refundable Items

The following items are not eligible for refunds:

  • Gift cards
  • Sale or clearance items
  • Products marked as “Final Sale”

3. Return Process

  • To initiate a return, please contact us at support@luxurystockpile.com with your order details and reason for the return.
  • Upon approval, you will receive a Return Merchandise Authorization (RMA) number and instructions on how to return your item.
  • Items returned without an RMA number will not be accepted.

4. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or an error was made on our part.
  • We recommend using a trackable shipping method and retaining proof of shipment, as we are not responsible for lost or undelivered returns.

5. Inspection and Refunds

  • Once we receive your returned item, it will be inspected to ensure it meets our return eligibility criteria.
  • If approved, your refund will be processed to your original payment method within [X business days, e.g., 7-10 business days].
  • Please note that processing times may vary depending on your payment provider.

6. Exchanges

  • We offer exchanges for items that are defective, damaged, or incorrectly shipped.
  • If you wish to exchange an item, please contact us at support@luxurystockpile.com to arrange the exchange.

7. Cancellations

  • Orders can be canceled if they have not yet been processed or shipped. Please contact us immediately at support@luxurystockpile.com to request a cancellation.
  • If the order has already been shipped, you will need to follow our return process.

8. Contact Us

If you have any questions or need further assistance with your refund or return, please don’t hesitate to contact us:

Email: support@luxurystockpile.com
Address: [Your Address]

Thank you for shopping with LuxuryStockpile.com. We appreciate your business and are here to ensure you have the best experience possible!